69 ph Privacy Policy — How We Handle and Protect Your Personal Data
At 69 ph, your privacy is taken seriously. This Privacy Policy explains exactly what personal data we collect from players in the Philippines, how it is used, how it is stored securely, and what rights you have over your own information. We encourage every player to read this document carefully before registering or using any part of the platform. If you have questions, our FAQ page and support team are always available to help.
Last updated: 2025 · Applicable jurisdiction: Philippines
1. What Data Do We Collect?
The categories of personal information gathered when you use the 69 ph platform.
When you register and use 69 ph, we collect several categories of personal data that are necessary for us to operate the platform safely and in compliance with applicable Philippine regulations. The primary category is account information, which includes your full legal name, date of birth, email address, mobile number, and login credentials. This information is required to verify your identity, confirm that you meet the 18+ age requirement, and maintain the security and integrity of your account throughout your time on the platform.
We also collect device and browser data each time you access 69 ph, including your IP address, device type, operating system, browser version, and screen resolution. This technical information helps us optimise the platform's performance for your specific device and detect any unusual activity that may indicate unauthorised access. In addition, since all transactions on 69 ph are conducted in Philippine Peso (PHP), we collect local payment information such as your chosen payment method, transaction amounts, timestamps, and reference numbers — though we do not store full card numbers or sensitive banking credentials directly on our servers. Usage data, including the pages you visit, games you play, session duration, and in-platform interactions, is also recorded to help us improve the overall experience. Finally, we collect cookies and similar tracking data, which are covered in detail in Section 3 of this Privacy Policy.
2. How Is Your Data Used?
The specific purposes for which 69 ph processes your personal information.
69 ph uses the personal data we collect strictly for purposes that are necessary, proportionate, and directly related to operating a safe and compliant online gaming platform for players in the Philippines. The primary purpose is account management — your registration data allows us to create and maintain your player account, verify your identity and age, process your deposits in Philippine Peso, and provide you with access to live casino, slots, and all other features within the game lobby. Without this data, we would not be able to provide the core services of the platform.
We also use your data for platform security and fraud prevention, which includes monitoring account activity for signs of unauthorised access, detecting multiple accounts linked to the same individual, and identifying transactions that may be associated with financial crime. Compliance with applicable Philippine regulations and licensing obligations is another key purpose — we are required by law to retain certain records of your account activity and transaction history for regulatory review if necessary. Your usage data helps us continuously improve the platform, personalise your experience, and ensure that the games and features we offer remain relevant to Filipino players. We may also use your contact information to send you important account-related notifications, such as transaction confirmations, security alerts, or updates to this Privacy Policy — we do not use your data for unsolicited promotional communications without your consent.
3. Cookies & Tracking Technologies
How 69 ph uses cookies and what choices you have regarding tracking.
69 ph uses cookies and similar tracking technologies to deliver a functional, personalised, and secure experience for every player on the platform. Cookies are small text files stored on your device when you visit the platform, and they serve several distinct purposes depending on their type. Essential cookies are strictly necessary for the platform to function — they maintain your login session, remember your preferences, and ensure that your account activity is correctly attributed to you. Without essential cookies, core features of the platform, such as logging in and managing your account, would not work properly.
In addition to essential cookies, we use analytics cookies to understand how players interact with the platform — for example, which pages are visited most frequently, how long sessions last, and where players navigate after arriving at the game lobby. This information is used in aggregate and helps us identify areas for improvement. Performance cookies help us ensure that the platform loads quickly and reliably on mobile devices, which is especially important for Filipino players who primarily access 69 ph through smartphones. You have the right to manage or disable non-essential cookies through your browser settings at any time; however, please be aware that disabling essential cookies may affect your ability to use certain features of the platform. By continuing to use 69 ph after being presented with our cookie notice, you consent to the use of cookies as described in this policy.
4. Data Storage & Security Measures
Where your data is stored and how 69 ph keeps it protected.
69 ph takes the security of your personal data seriously and has implemented a range of technical and organisational measures designed to protect your information against unauthorised access, loss, destruction, or alteration. All data transmitted between your device and the 69 ph platform is encrypted using industry-standard Transport Layer Security (TLS) protocols, ensuring that sensitive information such as your login credentials and Philippine Peso transaction details cannot be intercepted during transmission. Our servers and data storage systems are protected by multiple layers of access controls, firewalls, and intrusion detection systems that are monitored on an ongoing basis.
Your personal data is retained only for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable Philippine law and regulatory obligations. Account data is typically retained for the duration of your active account and for a defined period after account closure, in line with legal record-keeping requirements. Payment transaction records may be retained for longer periods where required by financial compliance regulations. While 69 ph implements robust security measures, no digital platform can guarantee absolute security against all possible threats. We strongly encourage you to use a strong, unique password for your account, to keep your login credentials confidential, and to notify our support team immediately at [email protected] if you suspect any unauthorised access to your account.
5. Sharing Data with Third Parties
When and with whom 69 ph may share your personal information.
69 ph does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We treat your data with confidentiality and share it only in the limited circumstances described in this section. The most common instance in which your data may be shared is with trusted third-party service providers who assist us in operating the platform — for example, payment processors who facilitate Philippine Peso deposits, identity verification services required for regulatory compliance, and technology providers who support the platform's infrastructure. These service providers are contractually required to handle your data securely and to use it only for the specific purpose for which it was shared.
We may also be required to disclose your personal data to relevant Philippine government authorities, regulatory bodies, or law enforcement agencies where we are legally obligated to do so — for example, in response to a valid court order, regulatory investigation, or anti-money laundering compliance requirement. In such cases, 69 ph will disclose only the minimum information necessary to satisfy the legal obligation. Where a data-sharing arrangement involves a third party located outside the Philippines, we will ensure that appropriate safeguards are in place to protect your data in line with applicable data privacy standards. 69 ph does not share your personal data with any other online gaming platforms, advertisers, or unrelated commercial entities. If you have concerns about how your data is shared, please contact our support team at [email protected] for clarification.
6. What Rights Do You Have Over Your Data?
Your entitlements regarding access, correction, and deletion of personal information.
As a player on 69 ph and a resident of the Philippines, you are entitled to certain rights regarding the personal data we hold about you, consistent with the provisions of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). These rights are important, and 69 ph is committed to honouring them in a timely and transparent manner. Understanding your rights empowers you to maintain control over your personal information and to make informed decisions about how it is used.
Right to Access
You may request a copy of the personal data 69 ph holds about you at any time. We will provide this information within a reasonable timeframe following identity verification.
Right to Correction
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Please contact [email protected] with the details of the correction required.
Right to Deletion
You may request the deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to any legal retention obligations that apply to 69 ph.
Right to Object
You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing purposes. We will honour valid objections promptly.
To exercise any of the above rights, please send a written request to [email protected] with sufficient detail to allow us to identify your account and understand the nature of your request. We may need to verify your identity before processing your request to ensure the security of your data. 69 ph will respond to all legitimate data rights requests within 30 days of receipt. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
7. Protection of Minors
How 69 ph ensures the platform remains inaccessible to those under 18.
The 69 ph platform is strictly intended for adults aged 18 years and above. We do not knowingly collect, process, or retain any personal data from individuals under the age of 18. Age verification is a mandatory step in the registration process, and 69 ph reserves the right to request supporting documentation to confirm a player's age at any point during their use of the platform. If we become aware that personal data has been submitted by or on behalf of a minor, we will take immediate steps to delete that data and close the associated account without notice.
Parents and guardians in the Philippines who believe that a minor in their care may have accessed or registered on the 69 ph platform are encouraged to contact our support team immediately at [email protected]. We take the protection of minors extremely seriously and will act swiftly to investigate and resolve any reported instances. 69 ph also recommends that parents and guardians make use of parental control tools and device restrictions to prevent minors from accessing online gaming content. For further guidance on playing responsibly and setting personal limits, we encourage all players to visit the Responsible Gaming page on this platform.
8. Policy Updates & How to Contact Us
How we communicate changes to this Privacy Policy and how to reach our support team.
69 ph reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. When material changes are made, the "Last updated" date at the top of this page will be revised accordingly. We encourage all players to review this page periodically to remain informed about how their personal data is being handled. Your continued use of the 69 ph platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If the changes are significant, we may also send a notification to the email address associated with your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 69 ph handles your personal data, our support team is available to assist you. You can reach us by email at [email protected], and we will endeavour to respond to all privacy-related enquiries within a reasonable timeframe. For questions about your account, platform features, or general gaming guidance, you are also welcome to visit our FAQ page, which covers a wide range of common topics. 69 ph is committed to maintaining the trust of every player in the Philippines by handling personal data with the transparency, care, and professionalism it deserves.
Ready to Join 69 ph with Confidence?
Now that you understand how 69 ph protects your personal data, you can register and enjoy live casino, slots, and the full game lobby — all in Philippine Peso, on any mobile device, with your privacy fully respected.